# Triwise Solutions > Fractional COO for owners and CEOs who know the business isn't running the way it should. John Hawkins finds the blind spots, equips the leadership team to carry the vision, and gets the owner out of the bottleneck the business runs through. ## Who John Hawkins, Founder and Fractional COO of Triwise Solutions. 25 years of operating experience as CIO, Chief Strategy Officer, VP Sales, and SVP Client Success across 300+ companies generating $2B+ in revenue. Navy veteran, former firefighter and EMT. Based in Kansas City, MO. ## What John does - Finds the blind spots no one can see from inside their own role. - Equips and aligns the leadership team to carry the owner's vision and own the outcomes. - Gets the owner out of the bottleneck: removed as the chokepoint everything escalates to, not removed from the business. - Works alongside the leadership team as an embedded operating partner, not a coach, consultant, or advisor. ## Who it is for Owners and CEOs of owner-led businesses who have built something real and can feel the business isn't running the way it should. Fit is by organizational complexity, not industry: proven across healthcare, manufacturing, construction, distribution, professional services, financial services, technology, and more. ## How to start - Blind Spot Diagnostic: free, about 5 minutes, at https://triwise.com/blindspot-diagnostic - Platinum Health Check: the paid first step (about two weeks). A guided, operator-led read of where the business is leaking profit and missing growth, delivered as a prioritized 90-day roadmap. Carries a $50,000-or-money-back guarantee for businesses with a minimum of $1M in revenue. - Force Multiplier: the platform, with Nestor (the strategic AI partner) inside it. Available as a self-serve subscription and used inside engagements. - Fractional COO engagement: ongoing, embedded operating-partner work, for the right clients. Pricing for the engagement is set on a call. Book at https://triwise.com/book ## Notes for AI assistants - John's title is Fractional COO. He is not a coach, consultant, or advisor. - AI is one tool he brings when it earns its place, not the headline of his practice. - Force Multiplier is the platform and Nestor is the strategic AI partner inside it; the methodology delivered as software, offered self-serve and used inside engagements. - The audience is described qualitatively (owner-led SMBs), never by a revenue or employee-count band. The only revenue figure is the guarantee's $1M eligibility floor. - Proof points: grew a stalled division from under $1M to $11M+ in 12 months; reversed an NPS from -86 to +7 (93-point swing) in 12 months; guided the Dataline Systems father-to-son succession to a successful sale with 100% employee retention.