Fractional COO for Owner-Led Businesses

Find the Blind Spots Costing You Profit and Growth.

The costliest problems in your business are the ones you can't see from inside it: in your people, your products, your processes, and how much still runs through you.

I find them, put a number on them, and fix them alongside your team.

John Hawkins, Fractional COO. Former CIO, Chief Strategy Officer, VP Sales, and SVP Client Success.

300+ companies · 25 years operating · $2B+ revenue generated

John Hawkins, Fractional COO

25 years of operating experience inside organizations like

IBM
Cognos
Northrop Grumman
Abbott
Amgen
Anthem Blue Cross Blue Shield
Quest Diagnostics
Stryker
CardWorks
Dataline Systems

... and 300+ more, across $2B+ in aggregate revenue generated.

Sound Familiar?

The business outgrew the way it was built to run.

Everything still routes through you.

The business moves when you are in the room and slows when you are not. You are the bottleneck, and you know it.

You have numbers you don't fully trust.

Accounting looks backward. Nothing looks forward. Good decisions are being made on incomplete information.

The plan dies in the day-to-day.

The vision is clear. Execution disappears into firefighting. The strategy is not wrong; it has no structure to carry it.

How It Works

Three steps. You choose how far to go.

1 · Talk

A 30-minute call

What you built, where the drag is, and whether this is the right fit. No pitch, no deck. If it is not a fit, I will tell you.

2 · See it

The Platinum Health Check

About two weeks in your numbers and your operation. You get the blind spots, what each one is costing you, and a 90-day roadmap ranked by dollar impact. How it works.

3 · Fix it

Alongside your team

A fixed-scope Blind Spot Sprint installs the three to five biggest fixes in 30 to 60 days. Force Multiplier keeps the roadmap live. A Fractional COO engagement when it fits.

Operator, Not Advisor

A consultant hands you a PDF and leaves. I install the fixes and stay until they hold.

Twenty-five years running operations, data, sales, and client success inside real companies. Enterprise data architecture from IBM and Cognos, applied to what your team is already running. AI when it earns its place, never as the headline.

+$11M operating income in 18 monthsLINE-X Automotive Accessories division: restructured the commercial model, the sales organization, and distribution across a 500-plus franchise network.
-86 to +7 NPS in 12 monthsA client-success organization at a separate company, a 93-point swing.
100% employee retention through a saleDataline Systems: a father-to-son succession, a stronger leadership team, and a successful sale.
John Hawkins leading a strategy session with a team at the whiteboard

What owners say

"It is his ability to translate somewhat abstract data points into something actionable that moves people and teams in a positive direction. If you don't want to have someone challenge you or your team, don't contact John. If instead you want to build your team and move to the next level, he is your guy."

Paul DeSmetPresident, Technical Micronics Control, Inc.

"At a time when I had reached my limits as a leader, John helped me grow from VP to COO and ultimately to CEO. He guided us through a complex and emotional leadership transition from my father, the founder, to me. Ultimately, John helped position Dataline Systems for a successful sale."

Darren YorkFormer CEO, Dataline Systems

Is this a fit?

Yes, if

You lead an owner-led company, in most any industry, and want cleaner operations, a leadership team that carries the vision, and a business worth more, whether you are scaling it, stabilizing it, or eventually exiting.

No, if

You want validation instead of challenge, a shelf-ready binder instead of embedded work, or quick fixes instead of structural change.

Before you book

What happens on the call?

Thirty minutes about your business: what you built, where it is now, and what is getting in the way. No pitch, no deck. If the fit is not there, I will say so and point you to what would help.

What is the Platinum Health Check?

The paid diagnostic that usually comes after the call: about two weeks, your numbers plus a structured assessment, and a 90-day roadmap ranked by dollar impact. $5,000. You keep the roadmap whether or not we work together afterward.

Do I have to commit to anything?

No. The call is the first step. From there you choose the diagnostic, a fixed-scope Blind Spot Sprint, Force Multiplier on your own, or a Fractional COO engagement when it fits. Nothing is pushed.

Ready?

You've done the hard part. Let's find what's holding it back.

Thirty minutes, straight talk about your business. Not ready to talk? Take the free five-minute diagnostic first.

300+ companies  ·  25 years operating  ·  $2B+ revenue generated